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Help and advice on choosing good boarding kennels - what to look for and what to avoidHelpful Pointers

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Choosing Good Kennels


Help & advice choosing
good boarding kennels

 

We make it QUICK & EASY
for you to find the BEST kennels for YOUR dog

The below pointers are shown for all kennels. Just flip through for advice as you go...

Key to Dog Welfare Icons


Key to Symbols/ Icons

Less than 20 kennels per building Less than 20 kennels per building Less than 20 kennels per building
Less than 20 kennels in any one building
(yes/ no/ unknown)

Fewer kennels/dogs means less noise which means less stress. Caring dog owners will want to leave their pets in quieter kennels.

Also look at the total number of kennels: e.g, an exclusive business with up to 20 kennels will be much quieter than 100 kennels. (But 100 kennels in buildings of 20 kennels each will be quieter than one huge building of 100 kennels.

Comfort items Comfort items Comfort items
Comfort Items from home
(yes/ no/ unknown)

The provision of dog's own bedding, toys and chews from home, and something that smells of you will help your dogs to relax. Being from home, they will be familiar and smell of home, you and themselves, helping the dog to settle more quickly. We recommend you seek caring, well-staffed kennels who DO allow this - as the benefits to your dog's welfare are enormous.

Be aware that larger or busier businesses won't have time to manage this, lose items, or just not give them, and some dogs will chew or destroy items while away.

DAP Therapy for soothing & calmingDAP Therapy for soothing & calmingDAP Therapy for soothing & calming
DAP Therapy: soothing/calming
(yes/ no/ unknown)

Promotes the feeling of safety and reassurance for dogs via a simple spray or plug-in diffuser.
This ground-breaking therapy can be used wherever dog anxiety is caused (a real and debilitating condition for dogs. Check it's really being used - ask to see the plug-in or spray.

What is DAP Therapy?

A caring and knowledgeable kennel owner or dog owner will use DAP (Dog Appeasing Pheromone). It calms & reassures dogs & puppies in stressful situations such as leaving the owner, being alone at home, travel, going to the vets & kennels. DAP synthetically mimics natural pheromones that female dogs provide for their puppies, giving them a sense of well-being and reassurance.

Dogs are taken out of Kennels Dogs are taken out of KennelsDogs are taken out of Kennels
Dogs are taken out of Kennels
(yes/ no/ unknown)

The most basic, simple and free way of improving the wellbeing of boarded dogs is to simply get dogs out of the kennels. Confining dogs to kennels denies their right to 'be dogs' and express natural behaviours. Think how your dog would react to being confined at home for 2 weeks, never leaving the house - it causes a build up excess energy and pent-up frustration.

Why getting out of the kennels is SO important

It is important that dogs get out of kennels for play, exercise & walks with company whenever possible to reduce depression & stress. Away from the kennels dogs can be themselves, play with friends, have a chance for a run, stretch, sniff and play, and importantly, human company on a one-to-one basis.

Dogs are walkedDogs are walkedDogs are walked
Exercise/play/walks with Staff
(yes/ no/ unknown)

There is a world of difference between staff leaving your dog in a small boring exercise area on their own, and interacting with staff.

Dogs are sociable and love having company. Spending time with a member of staff they know (playing, stroking, grooming, walking) will have a big impact on the wellbeing of your dog.

Crown Award for Excellence in Boarding Kennels Crown Award

A kennels which has this icon listed has been awarded www.BoardingKennels.org's Crown Award for excellence. Highly commended.
Dog hotel or boarding kennel?

Is it really a 'Luxury Boarding Kennels' or a Dog Hotel - or not?

The use of words like ‘hotel’, ‘luxury’, ‘deluxe’ and even ’state-of-the-art’ are used by all kennels, even by appalling ones.

This makes life very confusing for dog owners looking for better kennels on the web. Not only do you have to look through a lot more websites - but just finding something that meets the highest standards can be time-consuming.

We make it easy for you to tell the difference for yourself - Dog Hotel or Boarding Kennels - how to tell the Difference.. FAST!.

Fees

Kennel Fees

Cheap fees come at a cost to your dog's wellbeing.

Cheap fees are always low for a reason.

It could be down to old buildings, no heating/ ventilation (causing extremes of hot and cold), not insulated (dripping with condensation, too hot or cold) cheap dog food, and most likely high numbers of dogs and not enough staff or time to care for them or walk them.

There will probably be a lack of interest by the kennel owner in the appearance of their business... after all, if they charge low fees they won't earn enough to pay for improvements and may 'bodge' kennel maintenance and safety issues. They may well be running the business into the ground until they come to sell.

Find out why you shouldn't just choose the cheapest or nearest kennels...

What to Look For

The Importance of Good Staff

Staff should be welcoming, interested in, and like animals! Dogs are social animals and fare best when kind, empathetic & professional staff care for them. Find kennels where staff are friendly, polite and interact easily with dogs & customers, and where there is sufficient staff to give individual care.

Good staff are expensive, especially if they are well trained, so expect to pay more for a better service - the cost won't be much more than the price of a cappuccino or two - but will make a HUGE difference to your dog's wellbeing. If you only see very young, inexperienced staff this indicates employment as cheaply as possible.

Kennel quality

Don't make the mistake of thinking all kennels are the same... we promise you they're not - no two kennels are ever the same!!

GOOD = Relaxed & Calm:
  • New & maintained
  • Light & bright
  • Hygienic (no smell)
  • Ventilation/heating
  • BIG sizes - Fewer kennels

BAD = Stressful & Noisy:

  • Old and unmaintained
  • Dark and dingy
  • Unhygienic (smelly)
  • No windows/ small windows
  • No heating in the kennel
  • Small sizes
  • Lots of kennels

Walks & Exercise

If the kennels claim to walk all able dogs, look at how long, and then do the sums to see if there are enough staff to make this possible. When you visit are dogs being walked/ exercised?

'Ambles' might be more suitable for elderly or special needs dogs - remember to tell them.

For quality walks and time playing with your dog - you really want to find a higher quality service with fewer kennels (20 or less) - and for a little more expense know your dog's wellbeing is important to the kennels. At such caring places, your dog will be out in the fresh air enjoying walks, just as they do at home. Learn more about how to tell the difference in kennel quality

Why comfort items are important

Providing your dog's own bedding, toys and chews, plus something you have worn & smells familiar, can help your dog to relax & settle in much faster.

Good kennels who care deeply about dog welfare will ALWAYS use the comfort items you provide - and will prompt you to bring them!

Kennels that are very busy and have high numbers will not usually allow your dog to bring comfort items. They do not have the staff numbers or time to manage, clean around or remember your dogs items.

Unknowledgeable or just plain uncaring kennels will leave your items unopened and unused - so there is nothing that will give dogs the comfort of their home or owners smell, so they take much longer to settle in, or don't settle well at all.

We all know what an amazing sense of smell dogs have - don't deprive them of such a simple, free comfort factor.

Special Needs & Care

Special care is needed for vulnerable dogs, such as puppies, elderly dogs, disabled dogs, dogs on medication, nervous/fearful dogs, or dogs with a high activity level. These dogs will need special care and will require extra time to ensure that all their needs are met.

You may be surprised to discover that different kennels specialise in different types of dogs.

Larger or very busy kennels may have a policy not to take on dogs with certain characteristics or requirements. This may be because their kennels are too stressful for dogs with special needs, it takes too much time, does not fit in with their core clientelle or policies etc.

It is particularly important to search carefully for the best kennels for your dog if they have special needs.

Why room types matter

Solid walls help provide a quieter, calmer atmosphere which will be more enjoyable to stay in. They make it easier for staff to attend to dogs one-on-one, giving them full attention. The walls should be at least 4ft/1.2m high - but full height walls provide the most privacy and reassurance.

Why kennel height is Important

Full height (6ft/2m) kennels are best because they make dogs feel more secure, more like a room at home AND it's easier for staff to clean the kennels thorougly if they don't have to bend.

Why runs should be attached

Attached exercise runs allow dogs freedom to move between sleep & toiletting/outside areas. Choices and views are much better for dog welfare and stress levels. Being able to look at a garden or wildlife is ideal. Avoid kennels where dogs can see into another run (e.g facing another row of runs in a building opposite). Facing lots of other dogs, or seeing dogs come and go, or get out is frustrating, stressful and therefore very noisy.

NEVER use kennels that force your dog to stay in one area for sleeping, eating and toileting (i.e the sleeping area only if there is no attached run). Being confined to just one area gives dogs no choice about where to be, what to look at, or to hide away if they want to.

Why runs should be covered

Covered runs protect exercise runs & dogs from bad weather (you don't want your dog to be in a constantly open or damp environment)

What to Avoid

The Golden Rule:
Go for no-smell!

Easy-to-clean modern materials that are also well maintained mean hygienic kennels with no smell at all. Go for lovely, easy to clean and well cared for kennels with no smell.

Avoid if it smells!

That's because any absorbent material (eg timber or unsealed concrete) soaks in all the dog wee. Don't subject your dog to the smell or lack of hygiene! If it smells... it's unhygienic!

Exercise/ walks/ time with staff

Many 'old style' kennels sadly don't walk or exercise the dogs with company, but just let them out into a concrete or paddock exercise area and leave them.

This isn't the same as having one-to-one time with humans, is less fun for your dog - but means cheaper kennel fees & not enough staff.

Getting out of the kennel

Avoid kennels who don't get dogs out of their kennel at all - they will lead to depression, stress and illness (and most probably a vet's bill, and enormous distress & guilt on your part!

Nose-to-nose contact

If dogs have nose-to-nose contact it puts them at greater risk of stress, damage and disease. You should avoid kennels where dogs can touch each other through open areas (e.g mesh between kennels instead of a solid wall) as this can result in injury & disease.

made your choice?

Trial Visit

We strongly recommend you visit prospective kennels to see if they really do match your expectations. Once you're happy you should try 1 or 2 days boarding before leaving your dog for longer periods. Please explore all the tips and advice we have to offer on this website and LEARN what to look at for yourself. Find out more about how to choose the BEST kennels for YOUR dog

Licensing

Sadly, having a kennels licence is no guarantee of quality. Do not think "it must be OK if it's licensed". We've seen kennels no better than derelict sheds licensed. Some counties may not have agreed to abide by the basic requirements, and some countries (such as Ireland) don't even license kennels.
Not found what you want?

More quality kennels to come

We help people start up new boarding kennels worldwide every day.

Dog owners who have a free account with us will get early notification of new, high standard kennels and dog hotels opening.

But until there are at least 3 good kennels in every county, we will make it easy for you to find the best kennels, even if they are further afield than you had originally planned.

Consider travelling further

Many dog owners are now travelling much greater distances to find the high standard of kennels they want. If you haven't found what you want locally, try looking in surrounding regions for good kennels.

We find this happens mostly with dog hotels and luxury kennels because they are so rare - their customers want the best for their dogs and are prepared to travel a few hundred miles.

Working pet parents

Daycare or dog creches will be suitable for owners who work long hours and don't have suitable pet sitters.

Holidaying pet parents

A new trend is for owners who want to go on holiday and have their dog near them, and to be able to take days together at dog-friendly places, allowing 'pet parents' evenings out and visits to non-doggy places too.
Look at kennels in your favourite {Kennel.Country} holiday hotspots

You searched Boarding Kennels in Derbyshire for:

Waggytails Boarding Kennels & Home Boarding

Waggytails Boarding Kennels Logo

Waggytails Boarding Kennels & Home Boarding
MillBrook Cottage, The Clatterway, Bonsall, Matlock,
Derbyshire DE4 2AH

Contact Abigail Wagstaff
phone01629 824800

 www.waggytailsboarding.co.uk
visit our website
Crown Award for Excellence in Boarding Kennels Less than 20 kennels per building Comfort items to help your dog settle inDAP Therapy for soothing & calmingDogs are taken out of KennelsDogs are exercised/walked with staff
see 'Key to Dog Welfare Icons (left) or hover over icons		 average of 11 reviews:
BoardingKennels.org has an OBJECTIVE customer rating system based on fundamental requirements for good kennels. Click to learn more
  • Welcome
  • Rooms
  • Services
  • 11 Reviews
  • 13 Videos
  • 29 Guests
  • 1 News
  • Fees
  • Map
  • Contact

Introduction


Waggytails Boarding Kennels & Home Boarding has 2 Rooms

Waggytails dog hotel is set in the beautiful Derbyshire countryside. Dogs rooms are built within a lovely stone cottage, furnished to a high standard with cosy beds, comfy sofas and their own TV. We also offer home boarding where dogs stay in our own home as part of the family. Waggytails only boards four dogs at one time so they get plenty of one to one and we can pander to their every needs.

Boarding Kennels Location

Opening Hours & Visiting

Open everyday until 7pm ,best to call 01629 824800 to make sure we are not out walking the dogs or email abiwaggytails@hotmail.co.uk to arrange a visit. Latest Collection or delivery time 7pm

Boarding Kennels Building

Staff & Knowledge

We have 1 full-time staff working in our kennels. Our staff ratio is 1 Staff : 0 Rooms

About our staff, knowledge and experience:

Qualified in dog grooming and Micro chipping Ten years experience in working with dogs Staff are dedicated to the happiness and welfare of dog in our care.

Boarding Kennels Staff/Owners
Waggytails Boarding Kennels in Derbyshire

Rooms


We have 2 Rooms and we are licensed for anything up to 4 dogs (maximum).

Built in 2009, they are of a Hotel Construction and are Full Height


Rooms sizes available

We currently have two dog rooms of 7foot by 9foot. We are in constructing a further dog room that will be 17 foot by 13 foot. We also have home boarding which means dogs are treated as they are at their own home and allowed in our home as one of our own dogs.

Less than 20 kennels per buildingWe're proud to say we have a maximum of 2 kennels in any one building.
(The ideal is a maximum of 20 kennels in a building, as the less dogs, the calmer & quieter it is)


About our Rooms

Boarding Kennels Sleep Accommodation

Rooms Runs

Our Rooms have

Attached runs:

Covered runs:

Boarding Kennels Exercise Run

Dog Exercise Play:

Dogs get out of their Rooms for exercise:

Dogs are taken out of KennelsWe're proud to say dogs DO get out of their kennels here.
We know how important it is (mentally and physically) for dogs to play, sniff, run around and stretch their legs - in other words, for dogs to be dogs!

About dog exercise with our Boarding Kennels & Home Boarding:

Dog are exercised as requested by their owner as we do not want to over exercise or under exercise. They are walked once or twice a day for as long as their owner wants. As some young dogs need lots of walking and older dogs need little and often to keep them happy. Walks are off road in the wonderful Derbyshire countryside. All dogs are kept on lead on walks for safety reasons, they can have off lead fun in the dog gardens In bad weather we put coats on the dogs so they don't get wet and cold unless they don't want to go out in the rain. Many other forms of exercise includes walks, ball games and bubble machine Also free range of dog gardens. The dog gardens are designed with the dog in mind and we are alway looking for ways to improve and make them as fun as possible. In the evening after evening play time we have a wind down and sit with the dogs in on the couch to read and watch TV before sleep time, much as most dogs are used to at home.

Exercise & Play in Boarding Kennels

Dog Walks/Exercise/Playtime with Staff:

 

Dogs exercised with staff:

60 minutes of walks/exercise with staff provided daily

Less than 20 kennels per buildingWe're proud to say we offer walks/ exercise/ playtime WITH staff.
We know how important it is for dogs to have our company one-to-one. It's much more fun!

About dog walks/playtime with staff with our Rooms:

Walks are on lead only to ensure safety of dogs. Distance and frequency will be different for each dog and the weather. In the hot summer we walk in the evening so dogs do not get over heated as this can be dangerous and uncomfortable for dogs. They can go swimming in hot weather too. In the winter if the weather is bad we put waterproofs on the dogs and make sure they are warm and dry when they get home, if the weather is really awful we play indoor games and stay in the warm and dry as we have found that some dogs are not happy going out in bad weather and we only want them to be happy. Ball games and other games are provided during the day.

Dog Walks at the Boarding Kennels

Dog Welfare & Settling In:

 

Comfort items from home allowed:

Comfort items We're proud to say we DO allow and encourage comfort items for your dog.
We understand how important it is to help your dog relax and feel settled quickly, more at home with us. This is such an easy way to comfort your dog - we all love our home comforts don't we?!

Our policy on comfort items:

Try to bring something that smells like home with your dog. They are welcome to bring their own bed but please be aware that they could chew it. Own safe toys are allowed Own bowls are also allowed Other home items are also allowed as long as they are safe and clean.

DAP Therapy used:

DAP Therapy for soothing & calming We're proud to say we DO offer D.A.P therapy here to calm and reassure dogs.

We believe in doing as much as possible to help your dogs have a happy stay with us, especially when such great, positive benefits to dog welfare can be provided so easily and simply.

Dog Welfare in Boarding Kennels

Boarding Kennels & Home Boarding Services:


Collect and return service Collect & Return, or Dog Chauffeur Service

Professional grooming service Grooming Service professional option, full bath & cut)

Hydrotherapy Hydrotherapy

Webcam service Webcam Service

Care of Easy-going & Steady Dogs

Easy steady going dogs are very welcome and we allow them to relax in comfort and quiet homely surroundings.

Care of Active Dogs

Active dogs are also welcome and we give them lots of stimulating things to do to.

Care of Daycare/creche Dogs

Day care is very flexible care for you dog and we send them home walked and fed.

Other Services Available


Pet Supplies

Cattery (Cat Boarding)

Small Animals Boarding

Stables

About our other services:

We also offer professional grooming Micro chipping Lost dog scanning Day cheche Home cooked meals TV Basic training Loads of hugs and fuss

Dogs with Special Needs


Care of Special Needs Dogs:

Separate, quiet section available:

Tip: a separate section is ideal for dogs with special needs

About our care of special needs dogs:

We are happy to take dogs with special needs however if your dog is very ill, it may be best to consider staying at home as any time away from you maybe to stressful for your dog when they are ill. as with humans its best to be at home when you feel under the weather We can not take any dog that posses a risk to other dogs Elderly dogs are catered for but we advise not to leave your dog in the last years of its life, try to arrange holidays with your dog so you can make the best of every moment of their time with you. We keep a constant check on dogs well being noting any change in the dogs health or wellbeing and keeping a check on their weight. If any dog in our care appears ill we will take it to the vet, we have our own vet but where possible we try to use the dogs own vets. We feed all the dogs the same as they get at home, we can provide food or dogs can bring their own. We are happy to cater for all diets. We only feed the highest quality feeds, even the chicken we serve is free range organic. Your dog can have a choice of bottled, filtered or tap water. Water is replaced three times daily.

We care for dogs with:

Allergies/Allergenic
Arthritis/Arthritic
Blindness
Convulsions
Deafness
Diabetes/Diabetic
DigestiveProblems
Disabilities
Elderly/ Senior
Heart Disease
Kidney Disease
Nervous, shy, separation anxiety
Skin Problems

Dog Welfare in Boarding Kennels

Boarding Kennels & Home Boarding Reviews & Ratings

11 Customer Reviews
3rd Mar 2010

by Laurie Barlow, Derbyshire

Evaluation Rating: BoardingKennels.org has an OBJECTIVE customer rating system based on fundamental requirements for good kennels. Click to learn more  
Would use again/recommend:


Re-booked Immediately

“ Abby at Waggytails is very approachable and great with the dogs. By taking a maximum of 4 dogs, every dog gets personal attention and plenty of exercise. The separate lodge is perfect for the less sociable dogs and had all the comforts - and more! - of home. Our extremely excitable and energetic black lab/collie X had a fantastic time and went on lots of lovely walks, despite the arctic conditions, and was thoroughly spoiled whilst we were away. We even received an email update with some pictures and a video clip of him enjoying himself, which was very reassuring. Buddy had such a good time, we weren't completely sure he'd want to come home with us! The rates are very reasonable, especially when you think of it more as a pet holiday than boarding. You can even get your dog pampered whilst there making use of the grooming options - it really is more like a luxury spa accommodation for dogs haha!! We've never entertained the idea of 'regular' boarding kennels and are thrilled to have found Waggytails. We rebooked for Buddy's next holiday whilst collecting him from his first stay as we didn't want to miss out. You can't get a better recommendation than that can you really?  ”
18th Feb 2010

by June Burrows, Northamptonshire

Evaluation Rating: BoardingKennels.org has an OBJECTIVE customer rating system based on fundamental requirements for good kennels. Click to learn more  
Would use again/recommend:


Perfect Care In Every Way

“ We have taken our Westie, Angus to Abi for many years - he is now a happy and healthy 16 year old! When he was young, a family member always looked after him but when she became ill and we had a holiday booked we were very concerned because we had never left him in a dog boarding set up before. We needn't have had any qualms because Abi took him in and looked after him with so much love and care that he has been a very regular visitor to her ever since. Abi has the dogs in her home and they play with her own dog and become just part of the family whilst there. She has tremendous empathy with dogs and seems to instinctively know what they need and how to get the best from them. Angus runs up the path to her home and never looks back which means we can go away knowing that he is being looked after just as well as we do at home. We wouldn't trust anyone else with him in the same way and even now when she has moved to Derbyshire wouldn't contemplate not driving up and leaving him in Abi's capable care. She has been a lifeline for us and Angus. Also he always looks extremely smart and smells delicious when we collect him. She even sends him a birthday card and keeps us up to date with pictures of him enjoying his stay. Perfect care!!!! ”
18th Feb 2010

by Triss Alderman, Northamptonshire

Evaluation Rating: BoardingKennels.org has an OBJECTIVE customer rating system based on fundamental requirements for good kennels. Click to learn more  
Would use again/recommend:


Complete Peace Of Mind

“ Millie, Tess and KT (2 Cocker Spaniels and a Japanese Chin) have stayed with Abi regularly for the past 10 years. They have always been happy, healthy dogs going and returning from their stay. At Waggytails their welfare is paramount; quality food, quality exercise and fun-time, and a quality home with love and companionship. The regime is such that everywhere and everything is kept clean. My dogs were always left with family until, on recommendation, they went to Abi. I would not be able to leave my dogs if I didn't have complete peace of mind as to their welfare and with Waggytails I do. ”

See all 11 Reviewssee all boarding kennels reviews

BoardingKennels.org provides this review section with the aim of making it easier for dog owners to choose the right boarding kennels for their dog. Please Report This Page if you find anything offensive or unnecessary. BoardingKennels.org reserves the right to remove reviews and any opinions expressed on this page. Reviews are made by registered individuals and not necessarily shared by BoardingKennels.org

Video Gallery

Videos of our Boarding Kennels & Home Boarding and Guests

 

13 videos

31st Mar 2010: Alfi and Meg collies play



Latest Guests Gallery

Stories about some of our latest Boarding Kennels & Home Boarding Guests

29 latest guests

16th Aug 2010

Max

 Max came to stay with us his holidays, sadly his owners could no longer keep him so we helped them find him the best new home where he is much loved and we still see him regularly.
16th Aug 2010

Lou Lou Gets A Hair Cut

Lou Lou comes to play as well as for her regular hair cuts and baths she is very sweet natured and loves attention and fuss
1st Jun 2010

Archie English Pointer

Archie is a very distinguished chap, he will only eat his meal from a human plate and loves to watch for rabbits and wild things on his walks.

Latest News

Articles and latest updates on what is happening with our Boarding Kennels & Home Boarding

1 news articles

23rd Mar 2010

New Dog Room

Due to the popularity of our dog rooms , Work has started on one more even bigger and better dog room.
It will be just like a human hotel room but dog proof.
It will include a four posted bed
Flat screen TV.
Water drinker fountain.
Direct accsess to a large dog garden.
CCTV so we can watch what the dogs are up to and make sure they are happy.
Lots of the best pillows and rugs and beds.
and many more lovely ideas

If you have any requests or ideas for the new room do let us know we would love to hear from you.

Boarding Kennels & Home Boarding Fees

Fees are per dog, per day (including any tax)

15.00 for a Small Dog
15.00 for a Medium Dog
18.00 for a Large Dog
for a Giant Dog

Further Information:

Boarding Kennels Fees

Map & Directions

Abigail Wagstaff
Waggytails Boarding Kennels
MillBrook Cottage, The Clatterway, Bonsall, Matlock
Derbyshire DE4 2AH
Phone: 01629 824800

Directions

We are the forth property along the Clatterway coming up from Cromford , look out for the Waggytails van in the drive. Please make sure you pull in to the parking area.


Map & Satellite Picture

  • Zoom in/out: click the zoom +/- buttons
  • Satellite picture: click the 'sat' button
  • Map not showing? Right-click map & select 'Refresh'

Bookings, Queries & Appointments

Abigail will be happy to discuss your queries about Waggytails Boarding Kennels including bookings, availability, and making an appointment to visit.

Abigail Wagstaff
phone 01629 824800

www.waggytailsboarding.co.uk

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