BoardingKennels.org has an OBJECTIVE rating system based on the most fundamental requirements for good kennels.
The rating isn't arbitrary ~ we ask 10 short questions which will sort out the kennels who can justifiably hold their heads high.
We feel this is much fairer than an opinion-based rating (which is purely subjective, and can depend on personality or mood!)
| Dog Owner Ratings | |||
With every customer feedback, we ask 10 short questions to evaluate the basic standards of the boarding kennels. |
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| # | Question: | Answer: | Basic indicator of: |
|---|---|---|---|
1 |
Did the kennels smell? |
Yes, it smelled even from a distance |
Hygiene |
2 |
Were the kennels constantly noisy? |
Yes/No |
Stress |
3 |
Were staff/owners welcoming, friendly & polite? |
Yes/No |
Customer service, attitude |
4 |
Were you shown where your dog would be staying? |
Yes, everything was available to view |
Anything to hide |
5 |
Were the kennels in good repair? |
Yes, it was well kept, neat, tidy and well maintained |
Hygiene and care |
6 |
Were there newspapers, shavings or gravel on the kennel sleep/run floors? |
Yes/No |
Hygiene, comfort |
7 |
Was there bedding in both the sleep AND run? |
Yes/No |
Stress, wellbeing, comfort |
8 |
Did they require proof of vaccination? |
Yes/No |
Health, disease risk |
9 |
Were there signs of overbooking/ overcrowding? |
Yes, dogs were kept in cages in odd places, or dogs from different households were kept together |
Stress, wellbeing, comfort |
10 |
How was your dog when you collected him/her? |
Happy, or their usual self |
Wellbeing and care |